Skip to Content

Data Protection


Information about the collection of personal data and contact details of the responsible person.

We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the processing of your personal data when using our website. Personal data in this context means any data that can be used to identify you personally.

Responsible for data processing

Within the meaning of the General Data Protection Regulation (GDPR), Yize, Ringlaan 80/2 3900 Pelt, Belgium, Tel: +32 456 89 24 01, e-mail: info@yize.be is responsible for data processing. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1. Access to data and hosting

You can visit our websites without providing any personal data. Each time you visit a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the visit, the amount of data transferred, and the requesting provider (access data) and the request is documented.

This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our services. In accordance with Art. 6 para. 1 lit. f of the GDPR, this serves to protect our legitimate interests in the correct presentation of our services, which outweigh our interests in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services by an external provider

As part of the processing on our behalf, the website host Odoo SA provides this service. More information can be found at https://www.odoo.com/privacy.

2. Collecting and using data for contract processing, contacting.

We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (for example, via a contact form or email). Mandatory fields are marked as such because we need this data to process the contract or to handle your inquiry, and you cannot submit the order or contact request without it. You can see which data is collected in the respective input forms. We use the data you provide in accordance with Art. 6, paragraph 1, sub b of the GDPR for contract processing and handling your requests. If you have given your consent in accordance with Art. 6, paragraph 1, sub a of the GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After the complete fulfillment of the contract or the deletion of your customer account, your data will be restricted for further processing and deleted after the retention periods according to tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to further use the data, which is legally permitted and of which we inform you in this statement. Deleting your customer account is possible at any time and can be done by sending a message to the contact option described below or through a function provided in the customer account for this purpose.

3. Data transfer

For the execution of the agreement pursuant to Art. 6, paragraph 1, sub b of the GDPR, we will pass your data to the carrier responsible for the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you choose during the ordering process, we will pass the payment data collected for this purpose to the financial institution responsible for the payment and, if applicable, to payment service providers that we have tasked with the payment or to the chosen payment service. In some cases, the chosen payment service providers also collect this data themselves, to the extent that you create an account with them. In that case, you must register with the payment service provider using your access data during the ordering process. The privacy policy of the respective payment service provider applies.

4. Email newsletter

4.1 Advertising by email with subscription to the newsletter

If you subscribe to our newsletter, we will use the required data or data provided separately by you to send you our email newsletter regularly, based on your consent in accordance with Art. 6, paragraph 1, sub a of the GDPR.

Unsubscribing from the newsletter is possible at any time and can be done by sending a message to the contact described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use further data, which is legally permitted and of which we inform you in this statement.

4.2 Advertising by email without newsletter registration and your right to object

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you email offers for similar products to those you have already purchased from our range, based on Article 7, Section 3 of the German Act Against Unfair Competition (UWG). This is to protect our legitimate interests in addressing our customers in a promotional manner, which weighs more heavily in the context of a balancing of interests.

You can object to this use of your email address at any time by sending a message to the contact described below or via a link provided in the promotional email, without incurring any costs other than the transmission costs according to the basic rates.

The newsletter is sent on our behalf by a service provider to whom we pass on your email address for this purpose.

5. Cookies and web analysis

To make visiting our website attractive and to enable the use of certain features, to display suitable products, or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offerings, which prevail in the context of a balancing of interests, in accordance with Art. 6, para. 1, sub f of the GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find the duration of storage in the overview in the cookie settings of your web browser. You can set your browser to be informed about the placement of cookies and to decide individually on their acceptance or to exclude the acceptance of cookies for certain cases or in general. Each browser has a different way of managing cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find this for each browser at the following links:

Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14

Chrome™: https://support.google.com/chrome/answer/95647?hl=en

Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera™: https://help.opera.com/en/latest/web-preferences/#cookies

If cookies are not accepted, the functionality of our website may be limited.

5.1 Use of Google (Universal) Analytics for web analysis.

This website uses Google (Universal) Analytics for website analysis. The web analysis service is offered by Google Ireland Limited, a company under Irish law, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.be. This is to protect our legitimate interests in an optimized presentation of our offerings, which prevail in the context of a balancing of interests, in accordance with Art. 6 (1) (f) of the GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The information automatically collected about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before it is transmitted within the member states of the European Union or in other states that have signed the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymized IP address that your browser transmits within the framework of Google Analytics is generally not combined with other data from Google. After we use Google Analytics, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-U.S. Privacy Shield. You can find a current certificate here view. Based on this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. This will place an Opt-Out cookie on your device. If you delete your cookies, you will need to click the link again.

This website uses Inspectlet, a web analytics service. Inspectlet allows us to analyze user behavior on our website (e.g., mouse clicks, mouse movements, scrolling, form field activities). We use this anonymized information to further develop our offerings for you and to improve usability. The data about your use of the website, including your IP address, is sent to an Inspectlet server outside of Germany and stored there. After the geolocation of your IP address, it is deleted. Inspectlet uses the anonymized data to evaluate user behavior on our website and present it in reports. Additionally, this information may be shared with third parties if legally required or if third parties process this data on behalf of Inspectlet. By using this website, you consent to the processing of data about you by Inspectlet in the manner and for the purposes described above. For more information about data collection by Inspectlet, we refer you to the terms of use of Inspectlet. You can prevent your data from being collected by visiting the website available at the following link and clicking the button "Exclude my visits from Inspectlet": https://www.inspectlet.com/exclude/2007827226.


6. Online Marketing

6.1 Google Ads Remarketing

We use Google Ads to advertise this website in Google search results and on third-party websites. To this end, Google places a remarketing cookie when you visit our website, which enables interest-based advertising through a pseudonymous CookieID and based on the pages you visit. This serves to protect our legitimate interests in optimal marketing of our website, which outweigh our interests in the context of a balancing of interests according to Art. 6, paragraph 1 sub f of the GDPR. Once the goal is achieved and our use of Google Ads Remarketing has ended, the data collected in this context will be deleted.

Further data processing only takes place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. If you are logged into Google while visiting our website, Google will use your data along with Google Analytics data to create and define audience lists for cross-device remarketing. To this end, Google temporarily links your personal data to Google Analytics data to form audiences.

Google Ads is an offering from Google Ireland Limited, a company under Irish law, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.be). To the extent that information is transferred to Google servers in the US and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. You can find a current certificate here view. Based on this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can disable the remarketing cookie via this link. In addition, you can find information about cookie placement and set preferences at the Digital Advertising Alliance.

7. Social Media PlugIns

7.1 Use of social plugins from Facebook, Twitter, Instagram

Our website uses so-called social plugins ("plugins") from social networks. When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter, or Instagram. The content of the plugin is sent directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is sent directly by your browser to a server of the respective provider (possibly in the US) and stored there. If you are logged in to one of the services, the providers can directly link your visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or "Share" button, the corresponding information is also sent directly to a server of the providers and stored there. The information is also published on the social network and shown to your contacts. This serves to protect our legitimate interests in optimal marketing of our offerings, which prevail in the context of a balancing of interests, in accordance with Art. 6, para. 1, sub f of the GDPR.

For the purpose and scope of data collection and the further processing and use of the data by the providers, as well as a contact option and your rights and settings in this regard to protect your privacy, we refer you to the privacy statements of the providers.

https://www.facebook.com/policy.php

https://twitter.com/privacy

https://help.instagram.com/155833707900388

If you do not want social networks to link the data collected via our website directly to your profile in the respective service, you must log out of the respective service before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, for example with the script blocker "NoScript" (https://noscript.net/).

7.2 YouTube Video Plugins

Third-party content is integrated on this website. This content is provided by Google ("Provider"). YouTube is a service of Google Ireland Limited, a company under Irish law, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.be).

For YouTube videos embedded on our site, the enhanced data protection setting is activated. This means that no information from website visitors is collected and stored by YouTube unless they play the video. The integration of the videos serves to protect our legitimate interests in optimal marketing of our offerings, which outweigh in the context of a balancing of interests, in accordance with Art. 6, para. 1, sub f of the GDPR.

For the purpose and scope of data collection and the further processing and use of the data by the providers, as well as for your rights in this regard and the settings options to protect your privacy, we refer you to the data protection information from Google.https://policies.google.com/privacy.

7.3 Our online presence on Facebook, Google, Twitter, Instagram

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information about our products and ongoing special promotions there.

When you visit our online channels on social media, your data may be automatically collected and stored for market research and advertising purposes. From this data, so-called usage profiles are created using pseudonyms. These can be used, for example, to place advertisements both on and off the platforms that are likely to match your interests. To this end, cookies are generally used on your device. These cookies store the visitors' behavior and interests of the users. This is done in accordance with Art. 6, paragraph 1, sub f of the GDPR to protect our legitimate interests in an optimized presentation of our offerings and effective communication with customers and interested parties, which prevail in the context of a balancing of interests. If you are asked for consent (agreement) for data processing by the respective operators of the social media platforms, for example through a checkbox, the legal basis for data processing is Art. 6, paragraph 1, sub a of the GDPR.

Insofar as the aforementioned social media platforms have their headquarters in the United States, the following applies: the European Commission has issued an adequacy decision for the US. This is based on the EU-US Privacy Shield. You can view a current certificate for the respective company here.

For detailed information on the processing and use of data by the providers on their sites, as well as a contact option and your rights and settings options in this regard to protect your privacy, particularly objection options (opt-out), we refer you to the privacy statements of the providers linked below. If you need further assistance, you can contact us.

Facebook: https://www.facebook.com/about/privacy/

Data processing is carried out on the basis of an agreement between the jointly responsible parties in accordance with Art. 26 GDPR, which you can view here:

https://www.facebook.com/legal/terms/page_controller_addendum

Google/YouTube:https://policies.google.com/privacy

Twitter: https://twitter.com/de/privacy

Instagram: https://help.instagram.com/519522125107875

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Right to withdraw (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/YouTube: https://adssettings.google.com/authenticated

Twitter: https://twitter.com/personalization

Instagram: https://help.instagram.com/519522125107875

8. Sending evaluation reminders via email

Provided that you have expressly consented to this during or after your order, in accordance with Art. 6, para. 1, sub a of the GDPR, we will send you a reminder to your email address to submit a review of your order via the review system we use.

This consent can be revoked at any time by sending a message to the contact option described below.

9. Contact options and your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 of the GDPR, the right to request information about your personal data processed by us, as far as specified therein;
  • in accordance with Art. 16 of the GDPR, the right to request the correction of inaccurate or incomplete personal data stored by us without undue delay;
  • in accordance with Art. 17 of the GDPR, the right to request that your personal data stored by us be deleted, unless further processing is necessary:
  • for the exercise of the right to freedom of expression and information;
  • for the fulfillment of a legal obligation;
  • for reasons of public interest; or
  • for the submission, exercise, or defense of legal claims or as necessary;
  • in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as:
  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you oppose the deletion of it;
  • we no longer need the data, but you need it for the submission, exercise, or defense of a legal claim; or
  • you have objected to the processing in accordance with Art. 21 of the GDPR;
  • in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request that they be transferred to another controller;
  • in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or the headquarters of our company.

If you have questions about the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of given consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right to object

Insofar as we process personal data as explained above to protect our legitimate interests that prevail in the context of a balancing of interests, you may object to this processing. If the processing is carried out for the purpose of direct marketing, you may exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After the execution of your revocation, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will not further process your personal data for this purpose.